Privacy policy
Data Controller
We are responsible for the processing of personal data that we handle about our customers and partners. You can find our contact information below. Alpha Agency ApS Herstedvang 14 2620 Albertslund CVR No.: 40400133 It is not a requirement for our company to have an external DPO, but if you have questions about the processing of your personal data, you can contact us at [email protected] This website is protected by reCAPTCHA, and Google’s privacy policy and terms of service apply.
Processing Activities
As the data controller according to the GDPR, we carry out the following processing activities.
Website Visits
When you have questions about our site or want to learn more about our services, you can contact us via:
Communication with Potential Customers
If you have questions about our site or want to learn more about our services, you can contact us via:
Through this, we will process your personal data so that we can engage in a dialogue with you – for example, to answer questions about our services. We only process the information you provide to us in connection with our communication. We typically process the following general information: name, email, phone number. Our legal basis for processing this personal data is Article 6(1)(b) of the GDPR. Once it is clear whether you wish to use our services or not, we will delete your personal data. In special cases, there may be a need to store your personal data for a longer period.
Through this, we will process your personal data so that we can engage in a dialogue with you, for example, to answer questions about our services. We only process the information you provide us in connection with our communication. We typically process the following general information: name, email, phone number. Our legal basis for processing this personal data is Article 6(1)(f) of the GDPR. We delete our communication with you once it is clear whether you want our services or not. In special cases where there is a need to retain your personal data for a longer period, this may be the case.
Customers
We need to communicate with our customers to ensure that the service is delivered correctly. Through this, we may process your personal data to ensure the correct delivery of the service. The legal basis for processing this personal data is Article 6(1)(b) of the GDPR. We retain this data until the service is delivered and any outstanding issues are resolved, after which we delete the personal data.
Newsletter
We have a newsletter to send emails with new information from the company to subscribers, which may include new content on the website or announcements of our services. To send you emails, we require your active consent. Initially, you need to provide your email address, to which we will send a confirmation email so you can confirm your subscription. In this way, we ensure that you are subscribed to the newsletter. Our legal basis for processing your personal data (i.e., your email address) in connection with the newsletter will be Article 6(1)(a) of the GDPR. We will retain your personal data as long as you are subscribed to the newsletter. Upon unsubscribing from the newsletter, we will also stop sending it to you. If we have not sent you a newsletter for two years, we will retain your previous consent for two years after it was last used due to legal requirements according to the Danish Consumer Ombudsman’s spam guidelines, section 11.3. We retain your previous consent for two years after it was last used, in accordance with the Danish Consumer Ombudsman’s spam guidelines, section 11.3.
Bookkeeping
We must retain all accounting records in accordance with legal requirements. These records may contain general personal data such as name, address, and service description. Our legal basis for processing personal data is Article 6(1)(c) of the GDPR. We retain this information for a minimum of 5 years after the current financial year is completed.
Job application
We gladly accept job applications to assess whether they match an employment need in our company. If you send your job application to us, our legal basis for processing your personal data is Article 6(1)(f) of the GDPR. If you have sent an unsolicited application, HR will immediately assess whether your application is relevant and then delete your information again if there is no match. If you have applied for a posted job, we will dispose of your application if you are not hired, immediately after the right candidate is found for the job. If you are involved in a recruitment process and/or hired for the job, we will provide you with separate information on how we process your personal data in this context.
Data Processors
We use external suppliers who may act as data processors to provide systems for organizing our services, consulting, IT hosting, or marketing. It is our responsibility to ensure that your personal data is handled properly. Therefore, we set high standards for our partners, and they must guarantee the proper handling of your personal data. We therefore enter into agreements with companies (data processors) that handle personal data on our behalf to enhance the security of your personal data. We therefore enter into agreements with companies (data processors) that handle personal data on our behalf to enhance the security of your personal data.
Disclosure of Personal Data
We do not disclose your personal data to third parties.
Profiling and Automated Decisions
We primarily use data processors within the EU/EEA, or those who store data within the EU/EEA. In some cases, this may involve using data processors outside the EU/EEA, provided they can offer adequate protection for your personal data.
Transfers to Third Countries
As a rule, we use data processors in the EU/EEA, or those who store data in the EU/EEA. In some cases, this is not possible, and data processors outside the EU/EEA may be used if they can provide your personal data with adequate protection.
Processing Security
We implement appropriate technical and organizational measures to ensure the security of data processing. We have conducted risk assessments and implemented relevant measures. One of our key measures is to keep our employees updated on GDPR through ongoing awareness training, GDPR courses, and by reviewing our GDPR procedures with employees.
Right to Access Information
Under the GDPR, you have a number of rights regarding our processing of information about you. If you wish to exercise your rights, you must contact us so we can assist you with this.
You Have the Right to Access the Information We Process about You, as Well as a Range of Additional Information.
You have the right to access the information we process about you, as well as a number of additional details.
Right to Rectification (Correction)
You have the right to have incorrect information about yourself corrected.
Right to Erasure
In certain circumstances, you have the right to have your data deleted.
Right to Restrict Processing
In certain cases, you have the right to restrict the processing of your data before our general deletion occurs.
Right to Object
You have the right to object to the processing of your data for direct marketing purposes.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to have these personal data transferred from one controller to another without hindrance. You can find more information about GDPR at www.datatilsynet.dk.
Withdrawal of Consent
When our processing of your personal data is based on your consent, you have the right to withdraw your consent at any time.
Complaint to the Data Protection Agency
If you have any concerns about our processing of your personal data, you have the right to file a complaint with the Data Protection Agency. You can find the contact details of the Data Protection Agency at www.datatilsynet.dk.
